Where is my refund sent?

Refunds are returned in one of two ways, depending on the situation.

  • To your crypto address, sent back to you in crypto.
  • As a coupon code you can use toward a future purchase.

Our support team confirms which method applies to your case when they process the refund. If you have questions about a specific refund, contact us through the help page with your order ID. For timing, see how long does a refund take.

Last updated: Jul 8, 2026