How Cryptorefills points work

Earning points

• Rate: 1 point per 1 EUR of the product price. The product page shows the points you earn before you buy.
• What earns points: gift cards, mobile top ups and eSIMs. Flights, stays and utility payments don't.
• When: points are added once each product is delivered, not when you pay. A failed or cancelled order doesn't earn points.
• Who: sign in to your account when you order to earn points. To spend them, your account's email address needs to be confirmed.

You can also earn points by verifying your identity, by passing the quizzes on the Points page (points are paid on your first pass) and from the reward rocket some orders unlock.

Invite a friend

Share the invite link on your Points page. On every delivered order, your friend earns 50% extra points and you earn the same amount, until they've collected 500 bonus points. Your friend needs to be new to Cryptorefills and place their first order through your link.

Your balance

Your Points page shows:

• Available to spend: what you can use at checkout now.
• Locked: earned but not yet spendable. Points unlock a few days after you earn them, and the page shows when your next ones unlock.
• Reserved: held for an order you haven't paid yet. They go back to Available if the order expires, fails or is cancelled.
• Spent: points you've used.

Points from purchases last 365 days. Points from referrals and identity verification last 30 days. At checkout, the points closest to expiry are used first.

Spending points

Turn on Use my points at checkout. See how to spend points at checkout for the limits.

My points are not showing

1. Were you signed in to this account when you ordered? Orders placed without signing in don't earn points.
2. Has the order been delivered? Points arrive on delivery. See my payment has been pending.
3. Was it a flight, stay or utility payment? These don't earn points.
4. Are they locked? Check Locked on your Points page.
5. Have they expired? Purchase points last 365 days, referral and identity verification points 30 days.

Still need help?

If you were signed in when you ordered, the product earns points and the points still haven't appeared after a few days, contact us through the contact form with your order ID.